We believe your personal data belongs to you. In this Privacy Policy, we clearly set out what information is collected, how it is stored, and whether it is ever shared with anyone.
SSL Encryption
Technology
Data Privacy
Confirm
Data Monitoring
Active
Third Parties
Data Sales
We use multiple layers of security to keep every piece of your information protected at errum bd.
All your personal information and transaction data is protected with bank-grade 256-bit SSL encryption, making it virtually impossible to hack.
Your information is stored on internationally certified secure servers. Multiple firewalls are always active to prevent unauthorized access.
Identity information collected during the KYC process is stored under strict security and used solely when required by law.
Errum bd never sells your personal information to third parties. Your data is used solely to improve your experience.
Any suspicious activity is detected and blocked in real time using our live monitoring system.
You can view, correct, or request deletion of your stored data at any time by reaching out to our support team.
This Privacy Policy (Privacy Policy) errum bd Applies to all use of platform services. By accessing our site or creating an account, you are considered to have agreed to this policy.
Errum bd is a trusted online gaming platform offering a wide range of gaming services to users in Bangladesh. We place the highest value on our users' privacy and follow industry-leading technology and policies to keep your personal information secure.
This Privacy Policy explains what information errum bd collects, why it is collected, how it is used and stored, and what rights you have. We believe transparency is the foundation of trust — which is why this policy is written in plain, clear language.
This Policy errumbd.pro Applies to the website, mobile application (if available), and all associated errum bd services. If you do not agree with this policy, please refrain from using our services.
This Privacy Policy covers our Terms & Conditions' Reading both documents together will give you the full picture. Both apply to the management of your account.
Errum bd only collects the information needed to provide you with our services and keep your account secure. We do not collect any unnecessary data.
| Data Type | What's Included | Reason for Collection |
|---|---|---|
| Identity Information | Name, Date of Birth, National ID Number | Age Verification & KYC Process |
| Contact Information | Mobile number, email address | Account Verification & Communication |
| Financial Information | Mobile banking number (bKash/Nagad/Rocket) | Deposit & Withdrawal Processing |
| Transaction Data | Deposit/Withdrawal History, Game Logs | Financial Records & Dispute Resolution |
| Device Information | IP address, browser type, device ID | Security & Fraud Prevention |
| Usage Data | Time spent on site and pages visited | Service Improvement & Enhanced User Experience |
Errum bd does not collect any information beyond the list above. Specifically, we do not store your full bank account details, passwords, or a complete copy of your national ID online.
Collected data is used only for specified purposes. errum bd never uses your information for unrelated activities. Our primary purposes for using data are:
We may send you relevant offers and promotional messages. You can opt out at any time — just let our support team know.
The errum bd website uses cookies and similar technologies. Cookies are small data files stored in your browser that help the site remember your preferences.
We use three types of cookies:
You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause certain key features of the site to stop working.
To protect your privacy, errum bd follows the highest security standards in the industry. Our security framework includes:
In the event of a data breach, we will notify affected users as quickly as possible and take immediate preventive measures.
Under the errum bd Privacy Policy, you have the following rights. To exercise any of these rights, please contact our support team:
Most data-related requests are processed within 7 business days. Complex requests may take up to 30 days.
Errum bd does not store your data indefinitely. A defined retention period applies to each type of information:
| Data Type | Retention Period |
|---|---|
| Account Identity Information | For the duration of active account + 5 years after closure |
| Financial Transaction Records | Minimum 7 years (legal requirement) |
| Gaming Logs & History | 3 years after account closure |
| Communication & Support Records | 2 years after last contact |
| Cookies & Browsing Data | At end of session or up to 1 year |
| KYC Documents | 5 years after account closure |
Once the retention period expires, data is securely deleted or anonymized. Some data may need to be kept longer due to legal obligations — in such cases, you will be notified separately.
Errum bd strictly prohibits access by anyone under 18. We do not knowingly collect or store personal information from minors.
Age verification is mandatory during registration. If we become aware that a minor's information has entered our system, the account will be immediately closed and all associated data will be deleted.
If you believe your minor child has registered on our platform, please contact our support team immediately. We will take prompt action.
Errum bd reserves the right to update this Privacy Policy as needed. Changes may be driven by new legal requirements, the introduction of new services, or security improvements.
For any significant changes, we will endeavor to notify registered users in advance. The latest version of the updated policy will always be available on this page, with the revision date noted at the top.
Continued use of the platform after any changes means you accept the updated policy. We recommend checking this page regularly to stay informed.
If you have any questions, concerns, or complaints about this Privacy Policy, please do not hesitate to contact us. Our dedicated privacy team will review your request as promptly as possible.
Your trust in errum bd is our greatest asset. We believe that data protection is fundamental to creating a safe and transparent gaming environment — our Privacy Policy is not just a formality, it is part of how we operate every day.
For any questions, our 24/7 Bangla support team is always here to help.
Your privacy is our top priority at errum bd. Register with confidence and enjoy gaming in a secure, trusted environment.